How to Activate NTC eSIM Online in 2025: A Step-by-Step Guide

In today’s fast-paced digital world, staying connected is more important than ever. Traditional SIM cards have served us well, but with the advent of embedded SIMs (eSIMs), the way we manage our mobile connectivity is evolving. As of 2025, Nepal Telecom (NTC) has streamlined the process, allowing users to activate their eSIMs online, eliminating the need for physical visits to service centers. In this comprehensive guide, I’ll walk you through the step-by-step process of activating your NTC eSIM online, share insights from my personal experience, and provide you with all the information you need to make the transition smooth and hassle-free.

What is an eSIM?

An eSIM, or embedded SIM, is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card. Unlike traditional SIM cards, eSIMs are built into your device’s hardware, enabling you to switch carriers or plans digitally. This technology offers greater flexibility, especially for frequent travelers or those who prefer managing multiple numbers on a single device.

Benefits of Using an eSIM

Transitioning to an eSIM comes with several advantages:

• Convenience: No need to handle physical SIM cards; activate and manage plans digitally.
• Multiple Profiles: Store multiple carrier profiles on one device and switch between them as needed.
• Space-Saving: Frees up space in devices, allowing manufacturers to design slimmer models or add other features.
• Enhanced Security: Harder to remove and misuse compared to physical SIMs, reducing the risk of theft.

NTC’s eSIM Service Overview

Nepal Telecom (NTC) introduced its eSIM service to provide users with a more flexible and modern mobile experience. As of 2025, NTC offers both new eSIM activations and upgrades from existing physical SIMs. The process has been simplified to allow online activation, making it more accessible to users nationwide.

Device Compatibility: Is Your Phone eSIM-Ready?

Before proceeding with the activation, it’s crucial to ensure that your device supports eSIM functionality. Most modern smartphones, tablets, and wearables released in the past few years come with eSIM capabilities. Here’s a list of popular eSIM-compatible devices:

Apple Devices:

• iPhone 12 series and later
• iPad Pro (3rd generation and later)
• Apple Watch Series 5 and later

Android Devices:

• Google Pixel 4 and later
• Samsung Galaxy S21 series and later
• Huawei P40 series

How to Check if Your Device Supports eSIM:

For iOS Devices:

• Navigate to Settings > General > About.
• Look for an option labeled “Digital SIM” or “eSIM” under the “Carrier” section.

For Android Devices:

• Go to Settings > About Phone.
• Search for “IMEI” information; if there’s an “IMEI (eSIM)” listed, your device supports eSIM.

Step-by-Step Guide to Activating NTC eSIM Online

Activating your NTC eSIM online is a straightforward process. Here’s how you can do it:

Step 1: Visit the NTC eSIM Portal

• Open your preferred web browser and navigate to the official NTC eSIM activation page.

Step 2: Log In or Register

• If you already have an NTC online account, log in using your credentials.
• If not, you’ll need to register by providing your mobile number and verifying it through an OTP (One-Time Password).

Step 3: Access the eSIM Activation Section

• Once logged in, navigate to the eSIM Services section.
• Select Activate eSIM.

Step 4: Fill Out the Activation Form

Provide the necessary details, including:

• Full Name
• Current NTC Mobile Number (if upgrading)
• Email Address
• Device IMEI Number (dial *#06# to find it)

Step 5: Upload Required Documents

• Attach a scanned copy or clear photo of your valid identification document (e.g., citizenship card, passport).

Step 6: Submit the Application

• Review all the information you’ve provided to ensure its accuracy.
• Click on the Submit button to send your application for processing.

Step 7: Receive the eSIM QR Code

• After processing, NTC will send a QR code to your registered email address.

Step 8: Scan the QR Code on Your Device

For iOS Devices:

• Go to Settings > Cellular > Add Cellular Plan.
• Scan the QR code received from NTC.
• Follow the on-screen instructions to complete the activation.

For Android Devices:

• Open Settings > Connections > SIM Card Manager.
• Tap Add Mobile Plan and scan the QR code.
• Follow the prompts to complete the setup.

6. Common Issues and Troubleshooting

If you encounter issues during the activation process, consider these solutions:

• QR Code Not Working? Ensure that your device supports eSIM and that the QR code is correctly scanned.
• No Network Signal? Restart your device and ensure you’re in an area with good network coverage.
• Error Message? Contact NTC customer support for further assistance.

Frequently Asked Questions (FAQs)

Q1: Can I convert my physical NTC SIM to an eSIM?

Yes, NTC allows existing users to convert their physical SIMs into eSIMs online.

Q2: Is there a fee for activating an eSIM?

As of 2025, NTC charges a nominal fee for eSIM activation. Check the latest pricing on the NTC website.

Q3: Can I use NTC eSIM on multiple devices?

No, an eSIM is tied to a single device. If you change devices, you will need to request a new activation.

Conclusion

Switching to an NTC eSIM in 2025 is a smart move for those looking for a convenient, secure, and flexible mobile experience. The online activation process makes it easier than ever to get started without visiting a physical store. By following this step-by-step guide, you can seamlessly transition from a traditional SIM card to an eSIM, enjoying all the benefits this new technology has to offer. If you run into any issues, NTC’s customer support is always there to help. Make the switch today and experience the future of mobile connectivity! You can read this article if you want to take a loan from NTC.